Hand-Made Products

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Welcome to My-Craft! Tel.(+44) 020 74883276
All of our designs and products are manufactured in UK.

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Conditions of Use

These terms and conditions detail how the www.my-craft.co.uk website can be used. If you use the Website you agree to be bound by these terms and conditions. You may also wish to read our: Privacy Policy

 Shipping & Handling Fee 

We charge 10% shipping & handling fee, from complete order, UK Mainland.
15% Other EU countries
Rest of the world shipping cost may vary depending on location
Please contantact us for quote

 New Customers 

For all new customers your first order will be delivered to your card registered address. This is to protect against fraud and identity theft. An alternative delivery address can be used on subsequent orders.

 Returns

If we have sent incorrect items in error, we will of course exchange them as soon as practicable. This rule is strictly observed for the protection of all customers. Items, if not required and in unused condition, can be returned to us within 7 days, carriage-paid by you, for credit.

 Liability

Every care is taken in the manufacture of the goods, materials and equipment that we sell. Any product that appears to be faulty should be returned to us carriage paid. If the items prove to be faulty, we will exchange or repair and refund carriage. No liability, however, can be accepted for injury, loss, accident or damage, whether to property or persons, arising out of or in connection with any tools, materials or goods supplied by us.

Important Notice

Whilst we are happy to give general advice about the use of our products, it should be noted that it is your responsibility to satisfy yourself as to their suitability for your particular application and it is advisable that you carry out a test to verify their suitability for your proposed application.
The illustrations and definitions of goods shown in our catalogue and on this website are intended as a guide to buyers, and we cannot be held liable in law for any inaccuracies. Due to our policy of continuous improvement, we reserve the right to alter the specification of tools, equipment and tool sets without notification. We will of course keep details on this website as up to date as possible.
Every care is taken to ensure the accuracy of details and prices on this site. Prices charged are those ruling at date of despatch although prices shown on this site will be honoured as far as possible, Errors and Omissions accepted.
Items that are out of stock and cannot be dispatched with your order will be sent out at a later date and incur an additional carriage charge but no packing fee will be added.

Privacy Policy

www.my-craft.co.uk respect the privacy required by our customers' information and pledge to honour the following:

  1. We will remove customers and their account information from our database immediately upon request - please e-mail. We will not sell, rent or loan our customers' information to third parties for e-mail or other marketing or for any other purpose.
  2. When you order, we need to know your name and delivery address, and, if possible, your e-mail address. This allows us to process and fulfil your order and to notify you of the status of your order.
  3. We also ask for your daytime telephone number, which enables us to contact you urgently if there is, a problem with your order. For some deliveries this number may be given to our carriers.
  4. We welcome your questions and comments about privacy - please e-mail: sales@my-craft.co.uk